Privacy Policy

Spring Garden Health Inc. is dedicated to safeguarding the privacy of our clients and their families. We prioritize the confidentiality and protection of personal information and adhere to the guidelines set forth in the Personal Information Protection and Electronic Documents Act (PIPEDA) and other relevant privacy regulations.

Collection of Personal Information

We collect personal information from clients and their families to facilitate the provision of home care services. This may encompass details such as name, address, phone number, email address, health information, and financial data. Collection methods include in-person interactions, phone conversations, emails, and online forms.

Use of Personal Information

Personal information is utilized solely for the purpose of delivering home care services, including appointment scheduling, coordination with other healthcare professionals, and payment processing. Additionally, we may communicate with clients and their families regarding service updates, promotions, and pertinent information.

Disclosure of Personal Information

We do not share or sell personal information to third parties for marketing purposes without explicit consent from the client or their family, except as mandated by law. Information may be disclosed to healthcare providers directly involved in the client’s care, as well as to our authorized employees and contractors who require access for service provision.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Security of Personal Information

We employ reasonable measures to safeguard personal information against unauthorized access, use, or disclosure. These measures encompass physical, technical, and administrative safeguards. Furthermore, confidentiality agreements are upheld by our employees and contractors.

Retention of Personal Information

Personal information is retained only for the duration necessary to fulfill its intended purposes or as stipulated by legal requirements. Upon completion of these purposes, information is securely disposed of or erased.

Terms and Conditions

Your use of the Spring Garden Health Inc. website (“Site”) is subject to the following terms and conditions (“Terms”). By accessing or using the Site, you agree to comply with these Terms. Failure to do so prohibits your access to the Site.

Use of Site

The Site is intended for individuals seeking information about Spring Garden Health Inc.'s home care services. It is to be used for lawful purposes exclusively. Transmission of unlawful, harmful, or objectionable material through the Site is strictly prohibited.

Intellectual Property

All content on the Site is protected by copyright, trademark, and other intellectual property laws. Unauthorized reproduction, distribution, or modification of Site content is prohibited without prior written consent from Spring Garden Health Inc.

Disclaimer of Warranties

The Site is provided “as is” and “as available.” Spring Garden Health Inc. makes no warranties regarding the Site's operation or the accuracy of its content. Your use of the Site is at your own risk.

Limitation of Liability

Spring Garden Health Inc. shall not be liable for any damages arising from Site usage, including but not limited to direct, indirect, incidental, punitive, or consequential damages.

Indemnification

You agree to indemnify Spring Garden Health Inc. against any claims or demands arising from your use of the Site, your violation of these Terms, or infringement upon another's rights.

Governing Law

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada. Any disputes arising from these Terms shall be resolved in the courts of the Province of Ontario.